Privacy Policy

Effective Date: August 5, 2025

Solenne Homes (“we,” “us,” or “our”) is committed to maintaining the privacy and protection of your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website: solennehomes.com.

1. Scope of Policy

This policy applies to all personal information we collect through our website and online services from individuals in Canada. By using this website, you agree to the practices described in this policy.

2. What Personal Information We Collect

We may collect the following types of personal information:

  • Contact Information: Your name, email address, phone number, and mailing address when you submit a form or inquiry.

  • Property Preferences: Information you provide regarding the type of home or service you are interested in.

  • Technical Data: Your IP address, browser type, operating system, referring URLs, and usage patterns via cookies and analytics tools.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To respond to inquiries or provide services you request

  • To communicate with you about updates, listings, or promotional content (only if you opt-in)

  • To improve the usability, performance, and content of our website

  • To comply with legal or regulatory requirements

4. Consent

We collect, use, and disclose your personal information only with your consent, except where otherwise permitted or required by law. Consent may be express or implied depending on the situation and the sensitivity of the information.

You may withdraw your consent at any time by contacting us (see Section 10 below).

5. Disclosure of Personal Information

We do not sell or rent your personal information. We may share your information only:

  • With service providers who assist with web hosting, analytics, or communications—bound by confidentiality agreements

  • As required by law or regulatory authority (e.g., court order or legal process)

6. Cookies and Tracking Technologies

Our website uses cookies and similar tools to improve user experience and gather website performance metrics. Cookies help us:

  • Understand visitor behaviour and preferences

  • Analyze traffic using tools like Google Analytics

You may disable cookies through your browser settings; however, this may limit some features of the site.

7. Storage and Security

Your information may be stored on servers located in Canada or other jurisdictions. We implement industry-standard physical, administrative, and technical safeguards to protect your data from unauthorized access, disclosure, or misuse.

Despite these efforts, no method of transmission over the internet is 100% secure. Use of the website is at your own risk.

8. Your Rights Under Canadian Law

As a Canadian resident, you have the right to:

  • Request access to your personal information

  • Ask for correction of inaccurate data

  • Withdraw consent to further use of your information

  • File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated

To exercise any of these rights, contact us as outlined below.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before submitting any personal information.

10. Contact Us

If you have any questions about this policy or wish to make a privacy-related request, please contact:

Solenne Homes
Email: build@solennehomes.com
Phone: (780) 667-4340
Website: solennehomes.com